Contact
Talk to us
Questions about an order, a lot certificate, or a bulk request — email us and a person will answer. We keep replies short, specific, and documented.
Response times
- Order and shippingSame or next business day
- WholesaleWithin two business days
US business days, excluding public holidays.
Before you write in
Order and shipping status
Include your order number. Tracking is emailed at dispatch, so check spam before writing in.
Certificates of Analysis
Every lot certificate is public — search the lot number printed on your vial in the COA library first.
Open the COA library →
Damaged or missing shipments
Email support with your order number and photographs of the packaging as received.
Wholesale and bulk
Write to general enquiries with the compounds and volumes you need.